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Canine Caps Designs
3333 Preston Rd STE 300, #1634
Frisco, TX 75034
United States

Email: hello@caninecapsdesigns.com
Phone: +1 844-364-4287

Frequently Asked Questions

What size does my dog need?

For the best fit, measure between your dog’s ears and around the neck. If your pup is between sizes, we recommend sizing up for a comfortable fit.

See size chart when placing order.

How is a Canine Cap made?

The hats feature an adjustable velcro strap under the chin and ear holes to hold the hat securely in place.

The hats are durable 100% Polyester (foam front and mesh back). They are lightweight and breathable.

The airy mesh and foam ensures maximum ventilation to keep your dog cool without adding unnecessary bulk or weight.

Mud happens. How do I clean my Canine Cap?

Keep It Looking Pawsome!
Spot clean first
Soak for 15 minutes, if needed
Rinse well
Pat dry and reshape
Air dry

Do you offer gift cards?

You bet! Because every dog deserves to pick their own vibe.

They are available in $10, $25, $50, and $100 amounts and can be used toward any Canine Caps Designs purchase.

What's your return pawlicy?

Since every hat is made especially for your pooch (and you!), we do not accept returns.

If your item arrives damaged or there’s an issue with the quality of the design, we want to know about it. Please email hello@caninecapsdesigns.com with photos of the item within 30 days of delivery. We’ll gladly replace it with the exact same hat.

What is the difference in a Service Dog and an Emotional Support Animal (ESA)?

This is a GREAT question!

Service Dogs are individually trained to perform specific tasks for a person with a disability. Under the ADA, they are permitted to accompany their handler in most places open to the public.

Emotional Support Animals (ESAs) provide comfort and companionship through their presence but are not trained to perform specific disability-related tasks. ESAs do not have the same public-access rights as service dogs.

Simply put: Service Dogs are task-trained. ESAs provide emotional support and comfort.

MISREPRESENTING A PET AS A SERVICE ANIMAL IS ILLEGAL IN MANY STATES, INCLUDING TEXAS.

How do I nominate someone for Caps With A Cause?

We love this question!

Please email us at hello@caninecapsdesigns.com by July 15, 2027. Each years new nominee will be announced the beginning of September to kick off #NationalServiceDogMonth! 🐕‍🦺

Still have questions or a special request?

Toss us a bone at hello@caninecapsdesigns.com.

Prefer to text? Send us a message →

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